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Using one-X Portal

mybuddy can notify you of the voicemail and conference events when your IM client is open. This is configured through your one-X Portal preferences, see IM/Presence.

Conference events are purely informational. The command @conf is used in the context of chat room only. For example, if a user types @conf in the IM and sends it to you, mybuddy informs you that you have been invited to a conference call. If you are the Conference Host, then mybuddy informs you of the arrival and departure of the participant during the call.

Voicemail events: You can listen to the voicemail messages when you receive a message and you can also intercept the caller and pick up the call when a caller is leaving a voicemail message.

To listen to the voicemail messages:

1. In the mybuddy conversation window, type listen.

2. The phone configured to your one-X Portal rings.

3. Answer the phone and listen to the voicemail message.

If you choose to pickup the call when a caller is leaving a voicemail message, the system does not forward the message to your mail box and initiates a call between you and the caller.

To pickup the call:

1. In the mybuddy conversation window, type pickup.

2. The phone that is configured to your one-X Portal rings.

3. Answer the phone and listen to the voicemail message.

 

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© 2023 AVAYA
Issue 18.a.-
Wednesday, January 4, 2023