Presence information

The system displays the presence information in the context of the contacts in the directory. You can also view the telephony presence of users in the directory.

User Presence

The user presence indicates your current presence in the one-X Portal interface. This presence is visible to you on the one-X Portal interface. The presence changes as you use your phone, log in or out. The icons are similar to those shown in the directory gadget for other users.

Presence Icon	Description
	This icon shows that you are available on the desk phone as well as for chat.
	This icon shows that you are available on the desk phone but not available for chat. While in this state, you cannot be instant messaged by other one-X Portal users.
	This icon shows that you are logged out from the desk phone, but logged into the IM.

Telephony Presence

The telephony presence is associated with an extension on the telephone system.

Presence Icon	Presence Status	Description
	Available	The status indicates that you are available and can be called.
	Busy	The status indicates that you have a call in progress.
	Do Not Disturb	The status indicates that you have enabled Do Not Disturb on the phone system. Calls to you are redirected to voicemail if available. Otherwise, the callers receive a busy tone. The exception is calls from numbers that you have added to your list of Do Not Disturb Exceptions.
	Logged Out	The status indicates that you have not logged into the extension on the phone system. Calls to you are redirected to voicemail if available. Otherwise, the callers receive a busy tone. You cannot make calls. However, you can still use one-X Portal to alter your configuration settings.
	Ringing	This status indicates that the phone is ringing and you have an incoming call.
	Unknown	This status indicates that your presence on the phone system is unknown. The presence cannot be determined as the phone number is not an extension on the telephone system.

IM Presence

The IM presence indicates the status of an entry in the directory.

Presence Icon	Presence Status	Description
	Available/Online	The status indicates that you are logged into the IM server and available for chat.
	Do not disturb	The status indicates that you have enabled Do Not Disturb on the IM.
	Offline	The status indicates that you have not logged into the server. You want to continue using the one-X Portal. If you choose to enable Offline, then other one-X Portal users will not be able to send you instant messages using the one-X Portal.
	Away	The status indicates that you are logged in to the IM but currently away from your desk.
	Unknown	This status indicates that your presence on the IM is unknown.