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Using one-X Portal

> one-X Call Assistant

one-X Call Assistant icons

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The system displays the one-X Call Assistant icons in the Windows system tray (normally at the lower right corner of the screen). You can right-click the icon to view the available commands and any other additional information.

When you hover the mouse over the one-X Call Assistant icon the system displays the status and the number of voicemail messages that you have received.

ca icon not connected Not Connected
A large red dot indicates that the one-X Call Assistant is not connected to the one-X Portal server. The system displays this icon only while the one-X Call Assistant software is starting. If the icon remains in this state, check the settings.

ca icon connected Connected
A large green dot indicates that the one-X Call Assistant is connected to your one-X Portal sever.

ca icon missed Missed Calls
Exclamation marks in the icon indicate that you have missed calls in your call log. When you hover the mouse over the icon the system displays the number of missed calls.

ca icon message New Voicemail Messages without missed calls
A small red dot indicates that you have new voicemail message. When you hover the mouse over the icon the system displays the number of new messages.

ca icon mixed New Voicemail Messages with missed calls
The indicators for missed calls and new voicemail messages can appear at the same time. When you hover the mouse over the icon the system displays additional details.

 

 

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Issue 18.a.-
Wednesday, January 4, 2023