You can use the one-X Call Assistant application to perform a range of call control functions without logging into the one-X Portal using your browser. You can use one-X Call Assistant to:

Pop up details of calls.

Show the corresponding contact in Microsoft Outlook if you run Outlook at the same time as the one-X Call Assistant.

Select and dial a number that another Windows application displays.

Start the one-X Portal if you require access to its other functions.

Use the one-X Call Assistant (Windows PCs Only)

Install the one-X Call Assistant

Start the one-X Call Assistant

Configure the one-X Call Assistant

Change password

View the one-X Call Assistant icons

Start the one-X Portal

Screen pop one-X Portal

View help

Screen pop Outlook

Hot key dial

Enable announcements