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IP Office Basic Edition - Phone Based Admin

Use this feature to program a button on the first extension on the system to turn night service on and off. When night service is on, all lines assigned to the telephones of the users in the night service group ring immediately, regardless of their normal line ringing settings.

Night service is useful if you want phones to ring after regular business hours. For example, although Shipping Department workers do not answer calls directly during the day, you want them to answer incoming calls after hours.

You must program a Night Service Button on the first extension on the system.

This function is only supported on a button that includes an LEDs/LCD. It will indicate when the function is on.

If the user has this feature enabled, removing this button will turn the feature off.

Dialing restrictions for extensions not in the Night Service Group remain the same as during normal daytime operation.

If you reassign the Night Service Button, it is removed from the button where it was previously assigned.

If you program a System Password, you must enter the password when turning Night Service on or off. In addition, when Night Service is on, users in the Night Service Group can dial only numbers on the Emergency Phone Number List and marked system speed dial numbers without entering the System Password. Night Service with a System Password is useful for controlling unauthorized use of phones after hours.

If you have a voice messaging system, VMS Hunt Schedule determines when outside calls should ring voicemail. The status of the Night Service Button tells the voice messaging system to operate in day or night mode.

The Night Service Button returns to the status (on/off) it was in immediately prior to a power failure or to System Reset being used.

Night Service is unavailable on T1 lines with Direct Inward Dialing (DID).

 

 

Performance figures, data and operation quoted in this document are typical and must be specifically confirmed in writing by Avaya before they become applicable to any particular order or contract. The company reserves the right to make alterations or amendments at its own discretion. The publication of information in this document does not imply freedom from patent or any other protective rights of Avaya or others. All trademarks identified by ™, ® or © are registered trademarks or trademarks respectively are the property of their respective owners.

© 2020 AVAYA
Issue 7.a.–
Tuesday, July 21, 2020