The table below summarizes the supported destinations for coverage destinations. The options depend on the trunk type and the operating mode of the system.

Coverage Destinations

Key Mode

PBX Mode


Alog

BRI

ETSI PRI

PRI

T1

SIP

Alog

BRI

ETSI PRI

PRI

T1

SIP

None
If set to None, incoming calls will only alert on user extensions with line appearance buttons that match the line's Appearance ID.

tick*

tick*

tick*

tick*

tick*

tick*

tick

tick*

tick*

Extension
Route incoming calls to a particular extension.

tick

tick

tick

tick

tick

tick

tick

tick

tick

Phantom Extension
IP Office Release 6.1+ supports phantom extensions. One of these can be selected as the destination for calls.

tick

tick

tick

tick

tick

tick

tick

tick

tick

Hunt Group
Incoming calls can be routed to one of the 6 rotary hunt groups.

tick

tick

tick

tick

tick

tick

tick

tick

tick

Voicemail
Route incoming calls to the systems voicemail to collect messages. This requires the caller to know the mailbox number and passcode.

tick

tick

tick

tick

tick

tick

tick

tick

tick

Operator Group
For systems with their System Mode set to PBX System, incoming calls are routed to the Operator Group.

tick*

tick

Calling Group
For systems with their System Mode set to PBX System, incoming calls can be routed to one of the 4 collective calling groups.

tick

tick

tick

* = Default destination.