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IP Office Basic Edition - Basic Edition Manager R11.1

> Miscellaneous

What Was New in Release 8.0

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The following changes and additional features have been made for an Basic Edition system running IP Office Release 8.0 software.

Name Changes
The name for these systems has changed from IP Office Essential Edition - Norstar Mode, IP Office Essential Edition - PARTNER Mode and IP Office Essential Edition - Quick Mode to IP Office Basic Edition - Norstar Mode, IP Office Basic Edition - PARTNER Mode and IP Office Basic Edition. This is to clarify the operational and functional distinction from IP Office Essential Edition, IP Office Preferred Edition and IP Office Advanced Edition modes.

Changed Default Administrator Password
The default password for the Administrator account used for access to the system using IP Office Manager has changed from password to Administrator. This applies to new systems and to systems that are defaulted.

Phone Based Administration During a Call
The ability to enter and use phone base administration menus during a call is now supported on all phone types capable of phone based administration. Previously this option was limited to ETR, M-Series and T-Series phones. It includes entering system, centralized and personal telephone administration.

IP Office Web Manager
Systems can now be configured via web browser. The default access is via the same Administrator account as used for IP Office Manager and via a new default BusinessPartner account. The BusinessPartner account can be used to create additional user accounts for IP Office Web Manager and to set what aspects of the configuration those additional accounts can change.

Analog Trunk Unsupervised Disconnect Operation
In areas where no disconnect clear signalling or reliable tone disconnect is available, the system operation can be set for unsupervised disconnect on analog trunks. When enabled, unsupervised transfers and trunk to trunk transfers to analog trunks are not allowed.

Intuity Mode Embedded Voicemail Support
Previous software releases have used IP Office mode key presses to navigate the Embedded Voicemail menus. The system now supports Intuity mode key presses. The mode used by the system is selectable. Intuity mode is the default used for new systems.

Prompt Set Upgrade Changes
Previously for IP500 V2 systems, when upgrading the system files all files were updated including the sets of prompt files for all languages supported by Embedded Voicemail. For IP Office Release 8.0, the following changes have been made:

When upgrading the system files, the current configuration of the system is used to determine which files to include in the upgrade in addition to the system and phone firmware files. This applies when using the Upload System Files option during a system upgrade (File | Advanced | Upgrade) or when using Upload System Files within embedded file management (File | Advanced | Embedded File Management),

Embedded voicemail prompts are only upgraded if the system is currently configured to use Embedded Voicemail. English language prompts are upgraded as follows: IP Office A-Law/Norstar SD Cards - UK English, IP Office U-Law/PARTNER SD Cards - US English. Other languages are upgraded if they match the locale languages of the system locale, user locales, incoming call route locales or short code locales in the system's configuration.

The files for IP Office Web Manager are only upgraded for systems configured to IP Office Basic Edition, IP Office Basic Edition - PARTNER Mode or IP Office Basic Edition - Norstar Mode mode.

When editing the configuration of a system that uses Embedded Voicemail, when the locale of the system, a user, a short code or an incoming call route is change, IP Office Manager will display a warning if the matching set of prompts on the System SD card have not be upgraded.

A new option within IP Office Manager, Add/Display VM locales can be used to display the upgraded languages on the SD card and to upload an additional language or languages.

The Recreate IP Office SD Card command still adds all the available Embedded Voicemail language prompts for all languages and all files for IP Office Web Manager.

Mobile Twinning No Longer Supported
The mobile twinning features available in previous releases are no longer supported. On existing systems upgraded to Release 8.0, the related settings such a Mobile Twin buttons are converted to Remote Call Forward during the upgrade. Any licenses added for mobile twinning are retained but not used. Customers wanting to use mobile twinning will need to upgrade to IP Office Essential Edition.

Call Screening
This function is used to enable or disable call screening. While enabled, when a caller is presented to the user's voicemail mailbox, if the user's phone is idle they will hear through the phone's handsfree speaker the caller leaving the message and can select to answer or ignore the call.

SIP Trunk Enhancements
A number of features have been added for SIP trunk operation.

Trunk Service Status Checking
The system can regularly check the availability of a SIP trunk in order to ensure that outgoing calls are not delayed by attempting to use a trunk which is no longer in service.

Call Routing Method Control
Which part of the incoming call information should be used as the incoming number can now be selected. The options are to match either the Request URI or the To Header.

Associate Method Control
The method by which the system associates a incoming SIP call with a particular SIP trunk can be configured.

Fax Transport Support
Support for fax calls can be enabled if also supported by the line provider. G711 and/or T38 fax support can be selected.

PRACK/100 rel Support
This feature is sometimes called 'early media support' and allows features such as in-band call tones and call progress announcements to be played while the call connection process is still in progress.

Performance figures, data and operation quoted in this document are typical and must be specifically confirmed in writing by Avaya before they become applicable to any particular order or contract. The company reserves the right to make alterations or amendments at its own discretion. The publication of information in this document does not imply freedom from patent or any other protective rights of Avaya or others. All trademarks identified by ™, ® or © are registered trademarks or trademarks respectively are the property of their respective owners.

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Issue 10.a.–
Thursday, July 23, 2020