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IP Office Basic Edition - Web Manager R11.1

> Configuration Menus > System > Trunks

Analog Trunks Details

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This menu is accessed by clicking the View Details link adjacent to a trunk in the Installed Trunks table.

web trunk analog

Analog Trunk Setup

ID/Line Appearance ID: Default = Auto-assigned
This number is used to uniquely identify the telephone line or channel. The number can be assigned to programmable buttons on extensions to allow the users to make and answer calls on that line or channel.

Hold Disconnect Time: Default = 500ms.
Also known as Disconnect Clear or Reliable Disconnect. This is a method used by the analog line provider to signal that the call has ended.

! WARNING - Reboot Required
Changing this setting requires the system to be rebooted for the change to take effect. Rebooting the system will end all calls currently in progress.

Coverage Destination: Default = None.
This option sets where incoming calls should alert in addition to alerting on those extension that have a line appearance button programmed for the line. When the phone system is in night service mode, calls alert at the members of the Night Service group.


None
If set to None, incoming calls will only alert on user extensions with line appearance buttons that match the line's Appearance ID.


Extension
Route incoming calls to a particular extension.


Phantom Extension
A phantom extension can be selected as the destination for calls.


Hunt Group
Incoming calls can be routed to one of the 6 rotary hunt groups.


Calling Group
For systems with their Mode set to PBX, incoming calls can be routed to one of these 4 ring all groups.


Operator Group
For systems with their Mode set to PBX, incoming calls are routed to the Operator Group.


Voicemail
Route incoming calls to the systems voicemail to collect messages. This requires the caller to know the mailbox number and passcode.

Ring Pattern: Default = 1.
Selects the ring pattern that should be used for calls when alerting on an extension. Calls forwarded, sent to call coverage or to a hunt group will always use the line ring pattern. Calls direct to an extension will use the line ringing pattern unless the user has Override Line Ringing set. Not used for calls presented to the user as a member of the Operator group. This feature is also not used for BST phones.

VMS Settings

These settings are used to control when and how quickly the system will use one of its auto attendants to answer a currently unanswered call.

! WARNING - Reboot Required
Changing any of these settings requires the system to be rebooted for the changes to take effect. Rebooting the system will end all calls currently in progress.

Delay - Day: Default = 2. Range = 0 to 6 (number of rings).
Set the number of rings before an unanswered call should be redirected the selected auto attendant when the system is not running in night service mode and the VMS Schedule is set to Always or Days Only.

Delay - Night: Default = 2. Range = 0 to 6 (number of rings).
Sets the number of rings before an unanswered call should be redirected to the selected auto attendant when the system is running in night service mode and the VMS Schedule is set to Always or Night Only.

Schedule: Default = Never.
This option determines when the VMS Delay settings above should be used and unanswered calls redirected to the selected auto attendant. The options are:

Always
Redirect calls when the system is in both day and night service modes.

Day Only
Redirect calls only when the system is not in night service.

Night Only
Redirect calls only when the system is in night service.

Never
Do not redirect calls.

Auto Attendant: Default = Auto Attendant 1.
This field allows selection of which auto attendant is used.

Detailed Trunk Parameters

! WARNING - Reboot Required
Changing any of these settings requires the system to be rebooted for the changes to take effect. Rebooting the system will end all calls currently in progress.

Ring Persistency: Default = 400ms. Range = 0 to 2550ms.
The minimum duration of signal required to be recognized.

Ring Off Maximum: Default = 6000ms. Range = 0 to 25500ms.
The time before signaling is regarded as ended.

Await Dial Tone: Default = 3000ms. Range = 0 to 25500ms.
Sets how long the system should wait before dialing out.

Intermediate Digit Pause: Default = 500ms. Range = 0 to 2550ms.
Pause between digits transmitted to the line.

Long CLI Line: Default = Off
The CLI signal on some long analog lines can become degraded and is not then correctly detected. If you are sure that CLI is being provided but not detected, selecting this option may resolve the problem.

Trunk Type: Default = Loop Start ICLID
Indicates whether the trunk receives incoming caller ID information or not. If caller ID information is not provided, select Loop Start. If caller ID information is received, select Loop Start ICLID.

Modem Enabled: Default = Off
The first analog trunk can be set to modem operation (V32 with V42 error correction). This allows the trunk to answer incoming modem calls and be used for system maintenance. When on, the trunk can only be used for analog modem calls. The short code *9000* can be used to toggle this setting. The modem can be accessed via an auto attendant or DID/SIP URI by selecting 76 as the destination.

Advanced

This menu is accessed by clicking the Advanced button on the analog trunk settings menu.

web trunk analog advanced

! WARNING - Reboot Required
Changing any of these settings requires the system to be rebooted for the changes to take effect. Rebooting the system will end all calls currently in progress.

Mains Hum Filter

Mains Hum Filter: Default = Off.
If mains hum interference on the lines is detected or suspected, this settings can be used to attempt to remove that interference. The options are Off, 50Hz or 60Hz.

Voice

Echo Cancellation: Default = 16ms.
Allows settings of Off, 8, 16, 32, 64 and 128 milliseconds. The echo cancellation should only be adjusted as high as required to remove echo problems. Setting it to a higher value than necessary can cause other distortions.

Echo Reduction: Default = On. (ATM4Uv2 card only)
Used when impedance matching is not required but echo reduction is. Options are On or Off.

Gains

These settings should not be adjusted without guidance from the line provider.

A -> D: Default = 0dB. Range = -10.0dB to +6.0dB in 0.5dB steps.
Sets the analog to digital gain.

D -> A: Default = 0dB. Range = -10.0dB to +6.0dB in 0.5dB steps.
Sets the digital to analog gain.

DTMF

DTMF Mark: Default = 80 (80ms). Range = 0 to 255.
Interval when DTMF signal is kept active during transmission of DTMF signals.

DTMF Space: Default = 80 (80ms). Range = 0 to 255.
Interval of silence between DTMF signal transmissions.

Impedance Match

Impedance: Default = Default
Set the impedance used for the line. The settings vary depending on the system's Country setting. These options are only available for Bahrain, Egypt, Kuwait, Morocco, Oman, Pakistan, Qatar, Saudi Arabia, South Africa, Turkey, United Arab Emirates and United States. For Release 8.1+ they are also available for Canada.

Automatic: Default = Yes. (ATM4Uv2 card only)
When set to Yes, the impedance is set to the default for the system Locale. When set to No, the Impedance value can be manually set.

Digits to break dial tone: Default = 2. Range = Up to 3 digits.
During impedance testing, once the system has seized a line, it dials this digit or digits to the line. In some cases it may be necessary to use a different digit or digits. For example, if analog trunk go via another PBX system or Centrex, it will be necessary to use the external trunk dialing prefix of the remote system plus another digit, for example 92.

Automatic Balance Impedance Match:
These controls can be used to test the impedance of a line and to then display the best match resulting from the test. Testing should be performed with the line connected but the phone system otherwise idle. To start testing click Start. The phone system will then send a series of signals to the line and monitor the response, repeating this at each possible impedance setting. Testing can be stopped at any time by clicking Stop. When testing is complete, Manager displays the best match and asks whether that match should be used for the line. If Yes is selected, Manager asks whether the match should be applied to all other analog lines provided by the same analog trunk card or module. To conform with the Receive Objective Loudness Rating at distances greater than 2.7km from the central office, on the analogue trunks a receive gain of 1.5 db needs to be added.

Quiet Line: Default = Off
This setting may be required to compensate for signal loss on long lines.

 

 

Performance figures, data and operation quoted in this document are typical and must be specifically confirmed in writing by Avaya before they become applicable to any particular order or contract. The company reserves the right to make alterations or amendments at its own discretion. The publication of information in this document does not imply freedom from patent or any other protective rights of Avaya or others. All trademarks identified by ™, ® or © are registered trademarks or trademarks respectively are the property of their respective owners.

© 2020 AVAYA
Issue 05.a.–
Thursday, July 23, 2020