Once a user has an email address set in the system configuration, that user is able to switch voicemail email for their new voicemail messages on or off. They do this through the prompts provided when they access their mailbox. Refer to the appropriate mailbox user guides. However, through the system configuration you can see and, if required, change the setting for a user.
Changing a User's Voicemail Email Mode Setting
1.Click on User in the menu bar.
2.Scroll to the required user and click on View Details.
3.In the Voicemail panel, use the Send to Email control to select the required mode for the user's voicemail email.
Switches off the use of email for new message alerts.
Send an email to the user's email address with the voicemail message attached. The method leaves the original message in the user's voicemail mailbox.
Send an email to the user's email address with the voicemail message attached. This method deletes the original message from the user's voicemail mailbox
Send an email alert about the new message but do not attach the message to the email.