In order to use voicemail email features, an email address for the user must be entered into the system configuration. The user cannot do this themselves. However, once an address is set, the user is able to access voicemail email settings through their voicemail mailbox.

If the email address is not one matching an account hosted by the email server to which the system initially sends emails, then the email server may need to additional configuration to allow email forwarding or relay by the email account being used by the system.

Setting the User Email Address

1.Click on User in the menu bar.

2.Scroll to the required user and click on View Details.

3.In the Phone User panel, enter the user's email address in the Email field.

4.Click Save.