Mailbox Language

By default the mailbox services provided to a user use the language set for the whole system. However, a different language can be selected for a user. If the voicemail service has prompts for that language available, it will then use them.

Not that changing a user's language may also affect the language used for menus and information displayed on their phone.

Warning: Installed and Available Languages

By default not all languages are included in the voicemail/auto attendant prompt files on the system. If the language required is not present, either UK English or US English is used. Additional languages can be loaded using IP Office Manager, they cannot be loaded using Basic Edition Web Manager. The languages present by default depend on the type of System SD card used by the system:

•IP Office A-Law SD Card: UK English, French and Spanish.

•IP Office U-Law SD Card: US English, Candian French and Latin Spanish.

•PARTNER SD Card: UK English, French and Spanish.

•Norstar SD Card: UK English, French, Arabic.

Changing a User's Language Preference

1.Click on User in the menu bar.

2.Scroll the list of users to the required user and click on View Details.

3.In the Details panel, use the Language control to select the preferred language required by the user. Possible languages are:

•Arabic, Cantonese, Danish, Dutch, English (UK), English (US), Finnish, French, French (Canada), German, Italian, Korean, Mandarin, Norwegian, Polish, Portuguese, Portuguese (Brazil), Russian, Spanish, Spanish (Argentina), Spanish (Latin), Spanish (Mexico), Swedish, Turkish.

4.Click Save.