web groups panel

This panel gives a summary of the hunt groups that have been configured, that it the groups that contain users as their members. The number and type of hunt groups supported by the system is fixed. The groups can be edited through the Groups menu.

Calling Group
This type of group can be set as the Coverage Destination of a trunk or trunk channel. It can be also the destination of calls routed using DID call mapping or call-by-call settings. Calling Group 1 is also used by the Simultaneous Page function (*70).

Hunt Group
This type of group can be set as the Coverage Destination of a trunk or trunk channel. It can also be the destination of calls routed using DID call mapping or call-by-call settings.

Night Service Group
When the system is put into night service, this group overrides the Coverage Destination of all trunks.

Operator Group
This option is only available for systems with their Mode set to PBX. By default the group contains the first extension on the system. For PRI and BRI trunks, it is fixed incoming destination for calls unless DID Mapping is applied to the call. It can also be selected as the destination for incoming SIP calls.

Pickup Group
Users can be pickup calls currently alerting any member of a pickup group. They do not need to be a member of the group.