Line Settings

Assign Line to Auto Attendant

IP Office Essential Edition - IP Office Essential Edition - Basic Edition 6.1 and higher and higher supports multiple (9) auto attendants. By default all lines are assigned to the first auto attendant. The Assign Line to AA settings allows this settings to be adjusted to select a different auto attendant.

The individual auto attendants are configured through the IP Office Manager application. They cannot be configured through the phone base administration menus.

 

1408/1416/9404/9408/9504/9508 Phone

1.At either of the first two extensions on the system, with the phone idle, press Admin.
2.Use the up arrow up or down down arrow arrow buttons to scroll the display to System Administration. When shown, press Select.
3.Use the up arrow up or down down arrow arrow buttons to scroll the display to Lines. When shown, press Select.
Alternatively, dial # and the system administration code.
4.Use the up arrow up or down down arrow arrow buttons to scroll the display to Assign Line to AA. When shown, press Select.
5.At the Line: prompt, enter the desired line number 01 to 64.
6.The current setting is displayed.
7.Enter the auto attendant number 1 to 9.  The default is no auto attendant.
Alternatively use the left arrow left or right right arrow arrow icons to toggle through the settings or Default to return to the default setting.
8.Use the up arrow up or down down arrow arrow buttons to select another line to adjust if required.
Exit programming by pressing PHONE/EXIT. Alternatively use the Back button to move to another menu.

 

M7324/M7324N/M7310/M7310N/T7316/T7316E Phone

1.At either of the first two extensions on the system, with the phone idle, press feature small Feature **config (ie. Feature **266344).
If the system has a system password set, it is requested. Enter the password.
2.The phone displays System Admin.
3.Dial #210. The phone displays Assign Line to AA.
4.At the Line: prompt, enter the desired line number 01 to 64.
5.The current setting is displayed.
6.Enter the auto attendant number 1 to 9. The default is no auto attendant.
Alternatively use the Next Data or Previous Data buttons to change the setting or press Remove to return to the default setting.
7.Use the Next item or Previous item buttons to select another line to adjust if required.
To exit phone based administration at any time, press the Release button. To select a different process use the Next Procedure or Previous Procedure buttons or dial another feature code.

 

ETR 18D/ETR 34D Phone

1.At either or the first two extensions on the system, with the phone idle, press Feature 0 0 followed by two presses of the first intercom or call appearance button.
2.System Administration: is shown on the display.
3.Dial #210. The phone displays Assign Line to AA.
4.At the Line: prompt, enter the desired line number 01 to 64.
5.The current setting is displayed.
6.Enter the auto attendant number 1 to 9. The default is no auto attendant.
Alternatively use the Next Data or Previous Data buttons to change the setting or press Remove to return to the default setting.
7.Use the Next item or Previous item buttons to select another line to adjust if required.
Exit programming by pressing Feature 00. You can also exit programming mode by lifting the handset, then placing it back in the cradle.

 

 

© 2011 Avaya LLC
- Issue 3.b.-
11:29, 22 March 2011
(assign_line_to_auto_attendant.htm)

Performance figures, data and operation quoted in this document are typical and must be specifically confirmed in writing by Avaya before they become applicable to any particular order or contract. The company reserves the right to make alterations or amendments at its own discretion. The publication of information in this document does not imply freedom from patent or any other protective rights of Avaya or others.

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Last Modified: 16/01/2011