System Maintenance

System Shutdown

Before maintenance on the phone system it should be shutdown using one of the processes below. Just simply switching off power to the phone system may cause data to be lost.

A shutdown must always be used to switch off the system. Simply removing the power cord or switching off the power input may cause errors.
This is not a polite shutdown, any users calls and services in operation will be stopped. Once shutdown, the system cannot be used to make or receive any calls until restarted.
The shutdown process takes up to a minute to complete. When shutdown, the CPU LED and the IP500 base card LEDs 1 and 9 (if trunk daughter card fitted) will flash red rapidly. The memory card LEDs are extinguished. Do not remove power from the system or remove any of the memory cards until the system is in this state.
To restart a system when shutdown, switch power to the system off and on again.

 

! WARNING
This process will restart the phone system and disconnect all currently connected calls.
This procedure is not listed when using the Next Procedure or Previous Procedure buttons to select a procedure.

 

1408/1416/9404/9408/9504/9508 Phone

1.At either of the first two extensions on the system, with the phone idle, press Admin.
2.Use the up arrow up or down down arrow arrow buttons to scroll the display to System Administration. When shown, press Select.
3.Dial #729.
4.At the Shutdown - Save All: prompt press Proceed.
5.When the system has completely shutdown, the phone display will be blank. The LED 1s on the front of the phone system will fast flash red.
6.Power to the system can now be switched off.

 

M7324/M7324N/M7310/M7310N/T7316/T7316E Phone

1.At either of the first two extensions on the system, with the phone idle, press feature small Feature **config (ie. Feature **266344).
If the system has a system password set, it is requested. Enter the password.
2.The phone displays System Admin.
3.Dial #729.
4.At the Shutdown - Save prompt press Enter.
5.When the system has completely shutdown, the phone display will be blank. The LED 1s on the front of the phone system will fast flash red.
6.Power to the system can now be switched off.

 

 

ETR 18D/ETR 34D Phone

1.At either or the first two extensions on the system, with the phone idle, press Feature 0 0 followed by two presses of the first intercom or call appearance button.
2.System Administration: is shown on the display.
3.Dial #729.
4.At the Shutdown - Save All: prompt press Enter.
5.When the system has completely shutdown, the phone display will be blank. The LED 1s on the front of the phone system will fast flash red.
6.Power to the system can now be switched off.

 

 

© 2011 Avaya LLC
- Issue 3.b.-
11:30, 22 March 2011
(systemshutdown.htm)

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Last Modified: 14/02/2011