System Upgrade

In order to upgrade the software being used by the phone system, the maintainer may provide the new software on an SD card. This process can be used to copy that software to the SD card used by the system.

This process copies the software files in the \system\primary folder on an SD card inserted into the system's Optional SD card slot to the same folder on the SD card in the system's System SD card slot. The system will then be restarted using those files.

•	! WARNING This process will restart the phone system and disconnect all currently connected calls.

•	This process takes approximately 10 minutes or more and should not be interrupted once started.

•	This procedure is not listed when using the Next Procedure or Previous Procedure buttons to select a procedure.

1.	At either of the first two extensions on the system, with the phone idle, press Admin.

2.	Use the up or down arrow buttons to scroll the display to System Administration. When shown, press Select.

3.	Dial #731. The display will show System Upgrade:. Press Proceed to start the upgrade. The phone will display Upgrade In Progress.

4.	If the upgrade fails, the telephone display will give the reason.

•	Shutdown and Insert Card There is no SD card in either the Optional SD or the System SD card slot.

•	Upgrade Failed: Try Again This message indicates that there was some problem. For example the card in the phone system's System SD card slot was removed during the upgrade or the card has become corrupted.

•	System Busy Another backup, restore, upgrade or copy was already in progress at the time the manual process was requested.

5.	If the upgrade is successful, the system will be restarted.

•	Exit programming by pressing PHONE/EXIT. Alternatively use the Back button to move to another menu.

1.	At either of the first two extensions on the system, with the phone idle, press Feature config (ie. Feature 266344).

•	If the system has a system password set, it is requested. Enter the password.

3.	Dial #731. The phone displays System Upgrade.

4.	Press Enter to start the upgrade. The phone will display Upgrade In Progress.

5.	If the upgrade is not successful, the display will indicate the probably cause:

•	Shutdown and Insert Card There is no SD card in either the Optional SD or the System SD card slot.

•	Upgrade Failed: Try Again This message indicates that there was some problem. For example the card in the phone system's System SD card slot was removed during the upgrade or the card has become corrupted.

•	System Busy Another backup, restore, upgrade or copy was already in progress at the time the manual process was requested.

6.	If the upgrade is successful, the system will be restarted.

•	To exit phone based administration at any time, press the Release button. To select a different process use the Next Procedure or Previous Procedure buttons or dial another feature code.

1.	At either or the first two extensions on the system, with the phone idle, press Feature 0 0 followed by two presses of the first intercom or call appearance button.

2.	System Administration: is shown on the display.

3.	Dial #731. The phone displays System Upgrade.

4.	Press Enter to start the upgrade. The phone will display Upgrade In Progress.

5.	If the upgrade is not successful, the display will indicate the probably cause:

•	Shutdown and Insert Card There is no SD card in either the Optional SD or the System SD card slot.

•	Upgrade Failed: Try Again This message indicates that there was some problem. For example the card in the phone system's System SD card slot was removed during the upgrade or the card has become corrupted.

•	System Busy Another backup, restore, upgrade or copy was already in progress at the time the manual process was requested.

6.	If the upgrade is successful, the system restarts.

© 2011 Avaya LLC
- Issue 3.b.-
11:30, 22 March 2011
(systemupgrade.htm)

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