This method requires the telephone system to act as both the DHCP and file provisioning server for the phone. The objective is then to configure the phone as a DHCP client. It will then learn the IP address, IP netmask, IP gateway and file provisioning server parameters from the IP Office system.

This method applies to:

New 1100 Series phones.

1100 Series and 1200 Series phones being redeployed from a BCM system.

1100 Series phones being redeployed from another SIP system.

1200 Series phones being redeployed from another SIP system.


1.Connect the phone to the LAN port. If the LAN port supports Power over Ethernet (PoE) the phone will start up immediately. Otherwise connect a separate power supply.

The phone comes up with UNIStim firmware 06XXC7M or higher. The firmware name is briefly displayed on the screen at startup. If an earlier version than C7M is displayed, refer to the recovery process.

If the firmware name comes up as 04.xx.xx.xx and the terminal has not been reconfigured, it means the phone is already running SIP firmware. If this is suspected not to be  IP Office SIP firmware, then it is recommended to do a factory reset of the phone. Following the factory reset, the User Login prompt should show the IP Office SIP domain on the screen and the user is ready to login; No additional phone configuration is required.

2.Once the phone has booted follow the steps below.

a.Press the Service key (English labeled set) or the globe icon key (icon labeled set).

b.Navigate down to item 3 Network configuration.

c.Soft keys display Apply    Auto       --    Cancel.

d.Press Auto.

e.Right navigate until you see DHCP Enable.

f.If deselected, select the check box by pressing the Auto soft key.

g.Navigate down to item 12  Provision Server.

h.If deselected, select the check box by pressing the Auto soft key.

i.Press Apply.

3.The phone reboots twice and shows SIP firmware name 04.xx.xx.xx on the second reboot. A set of files get downloaded by the phone.

a.When the User Login prompt screen shows up and the SIP domain on the screen matches the server's IP address, the upgrade process is complete. If the SIP domain shows then there was a problem with the value of the option 66 parameter provided by the DHCP server.

b.The SIP phone is ready to login a SIP user.

i.The phone displays ID:. Enter the extension number that the phone should use. You can use the right and left cursor keys to move the digit entry cursor. Use the up cursor to delete the previous digit.

ii.Press Login.

iii.The phone displays Password:.

iv.If logging in to a pre-configured user/extension, match the Login Code set for that user.

v.If using the system's Auto-Create Extn/User function, enter 0000.

vi.Press Next twice.

c.The SIP user should now be logged in. If not, then verify the licenses and the user configuration.