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1100/1200 Installation

This method manually configures the phone parameters with static values for IP address, IP netmask, IP gateway and file provisioning server.

This method applies to:

New 1100 Series phones.

1100 Series phones being redeployed from another SIP system.

1200 Series phones being redeployed from another SIP system.

 

1.Connect the phone to the LAN port. If the LAN port supports Power over Ethernet (PoE) the phone will start up immediately. Otherwise connect a separate power supply.

The phone comes up with UNIStim firmware 06XXC7M or higher. The firmware name is briefly displayed on the screen at startup. If an earlier version than C7M is displayed, refer to the recovery process.

If the firmware name comes up as 04.xx.xx.xx and the terminal has not been reconfigured, it means the phone is using SIP firmware. If this is suspected not to be IP Office SIP firmware, do a factory reset of the phone.

2.Once the phone has booted, follow the steps below.

a.Press the Service key (English labeled set) or the globe icon key (icon labeled set).

b.Select item 3 Network configuration.

c.The soft keys display Apply    Auto       --    Cancel. Press Auto.

d.Right navigate until you see: DHCP Enable.

e.If selected, deselect the check box by pressing the Man soft key.

f.Navigate down to item 9 Provision Server.

g.If selected, deselect the check box by pressing the Man soft key.

h.Press the Cfg soft key.

i.Scroll down through the options until you see DHCP? [0=N  1=Y].

j.Enter 0 to disable DHCP and press the down arrow.

k.Populate: Set IP address, IP netMask and IP gateway values as appropriate to your network (e.g. Set IP = 192.168.43.114, Netmask = 255.255.255.0, Gateway=192.168.1.1).

l.Navigate down to Prov:. Enter the IP Address of the IP Office system, for example 192.168.43.1. Press OK.

m.Navigate down to Protocol. Check that the protocol is set to TFTP.

n.Press Apply.

3.The phone reboots and shows the SIP firmware name 04.xx.xx.xx. A set of files get downloaded by the phone.

4.When the User Login prompt screen shows up and the SIP domain on the screen matches the IP Office IP address, the upgrade process is not yet completed. Follow the additional steps below.

a.Press the Service key (English labeled set) or the globe icon key (icon labeled set).

b.Select Device Settings.

c.Enter the default password: 26567*738 (color*set).

d.Navigate down to item 9 Provision Server.

e.Make sure the check box is deselected. If not, then press “Man” softkey.

f.Press the Cfg softkey.

g.Navigate down to the Prov: prompt. Validate that the IP address is that of telephone system. Then press the down arrow.

h.For protocol change TFTP to HTTP. Either use the right arrow twice (1200 Series) or use the pull-down menu (1100 Series).

i.Press Apply.

5.The phone reboots twice and shows SIP firmware name 04.xx.xx.xx on the second reboot. A set of files get downloaded by the phone.

a.When the User Login prompt screen shows up and the SIP domain on the screen matches the server's IP address, the upgrade process is complete. If the SIP domain shows avaya.com then there was a problem with the value of the option 66 parameter provided by the DHCP server.

b.The SIP phone is ready to login a SIP user.

i.The phone displays ID:. Enter the extension number that the phone should use. You can use the right and left cursor keys to move the digit entry cursor. Use the up cursor to delete the previous digit.

ii.Press Login.

iii.The phone displays Password:.

iv.If logging in to a pre-configured user/extension, match the Login Code set for that user.

v.If using the system's Auto-Create Extn/User function, enter 0000.

vi.Press Next twice.

c.The SIP user should now be logged in. If not, then verify the licenses and the user configuration.

 

 

Performance figures, data and operation quoted in this document are typical and must be specifically confirmed in writing by Avaya before they become applicable to any particular order or contract. The company reserves the right to make alterations or amendments at its own discretion. The publication of information in this document does not imply freedom from patent or any other protective rights of Avaya or others. All trademarks identified by ™, ® or © are registered trademarks or trademarks respectively are the property of their respective owners.

© 2018 AVAYA
Issue 06.a.-
Thursday, April 26, 2018