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UC Module

Unified Communications Module v2

The Unified Communications Module uses the LED on its front panel to indicate the module's status. The LED states are also reflected by the status show in System Status Application.

Unified Communications Module v2

Unified Communications Module v2

 

Unified Communications Module v1

Unified Communications Module v1

led_off Off, led_red On, led_green_flash Flashing (0.5 seconds on/0.5 seconds off), led_amber_green Alternating (Amber/Green - 1 second per) (Red/Amber - 0.5 second per)

In addition to the LED states below, the lower LED also shows the IP Office system heartbeat (an amber flash every 5 seconds).

The Status column below refers to the corresponding module status shown for an Unified Communications Module v2 in System Status Application.

For most states, the Unified Communications Module v1 uses just the upper and lower LEDs. For module starting it uses the upper two LEDs.

Shutdown Sequence LEDs

 

LEDs

Description

Status

Shutting Down*

led_green_flash

Flashing green

Indicates that the module is shutting down. The shutdown has two phases. A slow flash is used while the applications are shutting down, followed by a fast flash for the hardware shutting down.

Shutting Down

led_off

Off

Shutdown*

led_off

Off

Indicates that the module has been shutdown.

Shutdown

led_off

Off

BIOS Upgrading

led_amber_green

Amber-green

Indicates that the BIOS is upgrading.

led_off

Off

IP Office Shutting Down*

led_off

Off

Indicates that the IP Office system is shutting down. See also 'IP Office power up' and 'Module not supported' below.

led_red

Red

IP Office Shutdown*

led_off

Off

Indicates that the IP Office system has shutdown.

led_red_amber

Red-amber

 

Startup Sequence LEDs

 

LEDs

Description

Status

IP Office power up*

led_off

Off

The IP Office is initializing. The module remains in this state if not supported by the IP Office system after the system has started.

led_red

Red

Module starting*

led_amber

Amber

The module is powering up. On Unified Communications Module v1 shown on the upper two LEDs.

Starting up

led_amber

Amber

Module initializing*

led_off

Off

The module is initializing.

Initialising

led_green_flash

Flashing green

Module booting

led_green_flash

Flashing green

The module is booting its operating system. These LEDs are also shown near the end of the software installation process.

OS Booting

led_green_flash

Flashing green

Module ignition required

led_off

Off

For a newly installed module, the module has started but module service ignition has not been complete.

Note: An existing Unified Communications Module v1 briefly displays these LEDs when restarting.

Idle, card has not been ignited

led_green

Green

Applications starting*

led_green_flash

Flashing green

The module is starting the applications.

Applications stating

led_green

Green

Module operational*

led_green

Green

The module is operational.

Operational

led_green

Green

Startup Fault LEDs

 

LEDs

Description

Status

Module not supported*

led_off

Off

The IP Office system does not support the module. Check that the system is an IP500 V2 running IP Office Release 9.0 or higher and correctly licensed for the release it is running.  

Errored

led_red

Red

Initialization fault

led_red

Red

The module has failed to start correctly.

Initialising

led_red

Red

No Boot Device

led_red_flash

Flashing red

No boot device (internal or external) found. Changes to shutdown on a button press.

No bootable device found.

led_amber_green

Amber-green

Boot failure

led_red

Red

The module failed to boot.

OS Boot Fault

led_green_flash

Flashing green

Application start fault*

led_red

Red

One of the modules applications failed to start correctly.

Applications Start Fault

led_green

Green

Application crash*

led_red_flash

Flashing red

One of the module applications failed.

Software fault

led_green

Green

IP Office Comms Fault*

led_red_flash

Flashing red

Indicates a loss of communications to the module. The module automatically reboots to try to recover. If the problem persists, reinstall the module software.

Hardware Fault

led_red_flash

Flashing red

USB Install/Upgrade LEDs

 

LEDs

Description

Status

Module starting

led_amber

Amber

The module is powering up. Releasing the button just after these LEDs change to off instructs the module to boot from USB. On Unified Communications Module v1 shown on the upper two LEDs.

Starting up

led_amber

Amber

Module initializing

led_off

Off

The module is initializing.

Initialising

led_green_flash

Flashing green

Module starting*

led_off

Off

This state is shown on a Unified Communications Module v1.

Running

led_green

Green

Booting from USB

led_green_flash

Flashing green

Booting from USB.

USB Booting

led_amber_green

Amber-green

Upgrading*

led_amber_green

Amber-green

Installing or upgrading the module. For an USB install or upgrade, System Status Application also shows a progress bar in 5% increments (these are also reported in IP Office System Monitor).

USB Upgrade/Install or Web Manager Upgrade

led_amber_green

Amber-green

Completing installation

led_green_flash

Flashing green

Following installation of new software, the module reboots and then performs further tasks using the new software in order to complete the installation.

Completing Installation

led_green_flash

Flashing green

Applications starting*

led_green_flash

Flashing green

The module is starting the applications.

Applications starting

led_green

Green

Ignition required*

led_off

Off

For a newly installed module, the module has started but module service ignition has not been complete.

Idle, card has not been ignited

led_green

Green

USB Install/Upgrade Fault LEDs

If any of these occur, exit the state by pressing the button to shut down the module. Then try the following in order. Ensure that the USB device is plugged in properly before starting the UCM. Try the USB device in the other UCM USB port. Rebuild the installation image on the USB device. Use a different USB device.

 

LEDs

Description

Status

No upgrade USB found

led_red_flash

Flashing red

Having booted expecting a bootable USB device, no bootable device was detected.

No bootable USB device found

led_amber_green

Amber-green

USB Boot failed

led_red_flash

Flashing red

Following this the module shuts down.

USB Boot Fault

led_amber_green

Amber-green

USB upgrade failed

led_red

Red

Following this the module shuts down.

 

led_amber_green

Amber-green

Boot failure

led_red

Red

The module could not boot from the attached USB device. Most likely the required ISO was not present.

OS Boot Fault

led_green_flash

Flashing green

 

 

Performance figures, data and operation quoted in this document are typical and must be specifically confirmed in writing by Avaya before they become applicable to any particular order or contract. The company reserves the right to make alterations or amendments at its own discretion. The publication of information in this document does not imply freedom from patent or any other protective rights of Avaya or others. All trademarks identified by ™, ® or © are registered trademarks or trademarks respectively are the property of their respective owners.

© 2022 Avaya
Issue 16.d.-
Thursday, February 17, 2022