Unified Communications Module v2
The Unified Communications Module uses the LED on its front panel to indicate the module's status. The LED states are also reflected by the status show in System Status Application.
Unified Communications Module v2
•
Off, 
On, 
Flashing (0.5 seconds on/0.5 seconds off), 
Alternating (Amber/Green - 1 second per) (Red/Amber - 0.5 second per)
•In addition to the LED states below, the lower LED also shows the IP Office system heartbeat (an amber flash every 5 seconds).
•The Status column below refers to the corresponding module status shown for an Unified Communications Module v2 in System Status Application.
Shutdown Sequence LEDs
|
LEDs |
Description |
Status |
|
|---|---|---|---|---|
Shutting Down* |
|
Flashing green |
Indicates that the module is shutting down. The shutdown has two phases. A slow flash is used while the applications are shutting down, followed by a fast flash for the hardware shutting down. |
Shutting Down |
|
Off |
|||
Shutdown* |
|
Off |
Indicates that the module has been shutdown. |
Shutdown |
|
Off |
|||
BIOS Upgrading |
|
Amber-green |
Indicates that the BIOS is upgrading. |
– |
|
Off |
|||
IP Office Shutting Down* |
|
Off |
Indicates that the IP Office system is shutting down. See also 'IP Office power up' and 'Module not supported' below. |
– |
|
Red |
|||
IP Office Shutdown* |
|
Off |
Indicates that the IP Office system has shutdown. |
– |
|
Red-amber |
|||
Startup Sequence LEDs
|
LEDs |
Description |
Status |
|
|---|---|---|---|---|
IP Office power up* |
|
Off |
The IP Office is initializing. The module remains in this state if not supported by the IP Office system after the system has started. |
– |
|
Red |
|||
Module starting* |
|
Amber |
The module is powering up. |
Starting up |
|
Amber |
|||
Module initializing* |
|
Off |
The module is initializing. |
Initialising |
|
Flashing green |
|||
Module booting |
|
Flashing green |
The module is booting its operating system. These LEDs are also shown near the end of the software installation process. |
OS Booting |
|
Flashing green |
|||
Module ignition required |
|
Off |
For a newly installed module, the module has started but module service ignition has not been complete. |
Idle, card has not been ignited |
|
Green |
|||
Applications starting* |
|
Flashing green |
The module is starting the applications. |
Applications stating |
|
Green |
|||
Module operational* |
|
Green |
The module is operational. |
Operational |
|
Green |
|||
Startup Fault LEDs
|
LEDs |
Description |
Status |
|
|---|---|---|---|---|
Module not supported* |
|
Off |
The IP Office system does not support the module. Check that the system is an IP500 V2 running IP Office Release 9.0 or higher and correctly licensed for the release it is running. |
Errored |
|
Red |
|||
Initialization fault |
|
Red |
The module has failed to start correctly. |
Initialising |
|
Red |
|||
No Boot Device |
|
Flashing red |
No boot device (internal or external) found. Changes to shutdown on a button press. |
No bootable device found. |
|
Amber-green |
|||
Boot failure |
|
Red |
The module failed to boot. |
OS Boot Fault |
|
Flashing green |
|||
Application start fault* |
|
Red |
One of the modules applications failed to start correctly. |
Applications Start Fault |
|
Green |
|||
Application crash* |
|
Flashing red |
One of the module applications failed. |
Software fault |
|
Green |
|||
IP Office Comms Fault* |
|
Flashing red |
Indicates a loss of communications to the module. The module automatically reboots to try to recover. If the problem persists, reinstall the module software. |
Hardware Fault |
|
Flashing red |
|||
USB Install/Upgrade LEDs
|
LEDs |
Description |
Status |
|
|---|---|---|---|---|
Module starting |
|
Amber |
The module is powering up. Releasing the button just after these LEDs change to off instructs the module to boot from USB. |
Starting up |
|
Amber |
|||
Module initializing |
|
Off |
The module is initializing. |
Initialising |
|
Flashing green |
|||
Booting from USB |
|
Flashing green |
Booting from USB. |
USB Booting |
|
Amber-green |
|||
Upgrading* |
|
Amber-green |
Installing or upgrading the module. For an USB install or upgrade, System Status Application also shows a progress bar in 5% increments (these are also reported in IP Office System Monitor). |
USB Upgrade/Install or Web Manager Upgrade |
|
Amber-green |
|||
Completing installation |
|
Flashing green |
Following installation of new software, the module reboots and then performs further tasks using the new software in order to complete the installation. |
Completing Installation |
|
Flashing green |
|||
Applications starting* |
|
Flashing green |
The module is starting the applications. |
Applications starting |
|
Green |
|||
Ignition required* |
|
Off |
For a newly installed module, the module has started but module service ignition has not been complete. |
Idle, card has not been ignited |
|
Green |
|||
USB Install/Upgrade Fault LEDs
If any of these occur, exit the state by pressing the button to shut down the module. Then try the following in order. Ensure that the USB device is plugged in properly before starting the UCM. Try the USB device in the other UCM USB port. Rebuild the installation image on the USB device. Use a different USB device.
|
LEDs |
Description |
Status |
|
|---|---|---|---|---|
No upgrade USB found |
|
Flashing red |
Having booted expecting a bootable USB device, no bootable device was detected. |
No bootable USB device found |
|
Amber-green |
|||
USB Boot failed |
|
Flashing red |
Following this the module shuts down. |
USB Boot Fault |
|
Amber-green |
|||
USB upgrade failed |
|
Red |
Following this the module shuts down. |
|
|
Amber-green |
|||
Boot failure |
|
Red |
The module could not boot from the attached USB device. Most likely the required ISO was not present. |
OS Boot Fault |
|
Flashing green |
|||