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UC Module

To install software from the previously prepared USB memory key, use the following process. This process reinstalls the module software and if necessary upgrades the module firmware.

This process overwrites all existing data and software on the module. Only use this process on an existing operational module after having backed up the application data to another location.

Ensure that you have met all the prerequisites before beginning software installation.

To install a software image from a USB memory key:

1.For the Unified Communications Module v1, remove the plastic cover from the front of the module. Retain this and reattach it after completing this process.

2.Connect to the IP Office using System Status Application. Select System | UC Modules and select the module. The page shows the module status and other information.

3.Insert the USB memory key with the new ISO image file into the module's upper USB port.

4.The next step requires the module to boot from the USB memory key. This can be done in two ways:

Using the module buttons:
Shut down the module by pressing the upper button on the module until the upper LED starts to flash green. The shutdown is complete once all module LEDs are off except an amber flash of the lower LED every 5 seconds. Restart the module by pressing the upper button again and keeping it pressed until the two LEDs change from amber to off.

Using System Status Application:
Click on the Shutdown button. Once the module has shut down, click the USB Boot button.

5.After up to 2 minutes initializing, the module boots using the files on the USB memory key. System Status Application should report "USB Upgrade/Install" and both upper and lower LEDs flash amber/green.

6.The progress of the software installation/upgrade is shown in System Status Application. The initial software installation process between 15 to 80 minutes depending on the number of languages being installed.

7.After the software installation completes, the module restarts. During the restart, if necessary the module's firmware upgrades. The restart, including firmware upgrade, takes approximately 25 minutes. After this the LEDs indicate the module's status as follows:

Lower status LED shows only regular IP Office heartbeat flashes:
This indicates that the module automatically shutdown after a firmware upgrade. Restart the module by pressing the top button or using System Status Application.

Lower status LED green except for regular IP Office heartbeat flashes:
This indicates that the module restarted without needing a firmware upgrade.

8.The software installation is complete when System Status Application shows the status "Idle, card has not been ignited".

9.Remove the USB memory key. For the Unified Communications Module v1, refit the plastic cover removed at the start of the process. You now need to ignite the module services.



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Issue 16.d.-
Thursday, February 17, 2022