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Voicemail Pro Configuration

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By default the Voicemail Pro application automatically provides basic mailbox services for all users and hunt groups in the IP Office configuration. For installations with just a single IP Office and Voicemail Pro server, this normally occurs without any further configuration.

Details of IP Office and Voicemail Pro configuration are covered by the Voicemail Pro Administration Manual. This section only covers the minimum steps recommended to ensure that the voicemail server is operating.

Initial Configuration Summary

a.IP Office Configuration

i.Adding voicemail licenses

ii.Check the Voicemail Type Setting

b.Voicemail Pro Configuration

i.Install the Voicemail Pro client

ii.Log in to the Voicemail Pro server

iii.Change the voicemail server password

IMPORTANT: Voicemail IP Address Note

The IP Office uses the address to connect to the voicemail application on the Unified Communications Module. This is the address set for the voicemail server in the IP Office configuration. Do not use this address for any other purpose. For all other access to the voicemail server use the IP address of the Unified Communications Module. To check the IP address, see Viewing the Module IP Address.

Transferring Settings from a Previous Server

For an IP Office system already configured to operate with an external Voicemail Pro server; you can transfer the settings, prompts and messages on the old server to the new server. See Transferring Voicemail Server Settings.



Performance figures, data and operation quoted in this document are typical and must be specifically confirmed in writing by Avaya before they become applicable to any particular order or contract. The company reserves the right to make alterations or amendments at its own discretion. The publication of information in this document does not imply freedom from patent or any other protective rights of Avaya or others. All trademarks identified by ™, ® or © are registered trademarks or trademarks respectively are the property of their respective owners.

© 2022 Avaya
Issue 16.d.-
Thursday, February 17, 2022