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IP500 V2/V2A IP Office Essential Edition

The IP400 Phone V2 module (also known as the Phone V2 module) is used to add additional analog PHONE ports to an IP Office system. The Phone V2 module is available in 16 and 30 port variants, referred to as the Phone 16 and Phone 30 respectively.

ds v1 3d large

The Phone V2 module supersedes the original IP400 Phone module, now referred to as the Phone V1. The module version is indicated by labels on both the base and the rear of the module. Key changes are:

The Phone V2 uses an earthed 3-pin 60W external power supply unit.

With IP Office 3.1, the message waiting indication (MWI) on each port can be configured for None, On, 51V Stepped, 81V, Line Reversal A or Line Reversal B. On uses the default determined by the system locale. Ports on a Phone V2 module can additionally be configured for 101V operation.

These ports do not include a ringing capacitor. Therefore for connection to 4-wire analog phones, where this is a requirement (typically the United Kingdom and New Zealand), connection should be via a Master socket containing ringing capacitors.

The DTE serial port on the rear of the module has been changed to a 9-pin D-type socket.




Supported in all IP Office locales.

Minimum Software Level

IP Office core software level 2.1(36) minimum. Bin file = dvpots.bin.


Power supply unit (see below) and Expansion Interconnect cable.

Power Supply

The module is supplied with a Earthed 3-Pin, 60W external power supply unit. The PSU has an integral power cord for connection to the module's DC I/P socket. A locale specific IEC60320 C13 power cord for the external PSU is required but is not supplied with the module.


The module is designed as a free-standing module that can be stacked on or under other IP Office modules. The module can be rack mounted in a 19" rack system using the optional IP400 Rack Mounting Kit.


Width: 445mm/17.5". Depth: 245mm/9.7". Height: 71mm/2.8"/2U.


Unboxed: 3.1Kg/6.94lbs. Boxed: 4.4Kg/9.7lbs. (Based on Phone 30 V2)

Module Front


Module Rear





DC power input port. Used for connection of the power lead from an Avaya earthed 60W external power supply unit supplied with the expansion module. A locale specific IEC60320 C13 power cord for the external PSU is required but is not supplied with the module.


9-Way D-Type socket. For Avaya use only.


RJ45 Socket. Used for direct connection to an Expansion port on an IP Office control unit using the Expansion Interconnect cable supplied with the module.


RJ45 socket. Used for connection of analog phones. Intended for two-wire analog phones. For connection to 4-wire analog phones connection should be via a master socket with ringing capacitors.

If connected to an out-of-building extension, the connection must be made via additional IP Office Barrier Boxes in addition to the buildings primary protection. The module must also be connected to a protective ground.

earth symbol

Protective Ground point. Use of a protective ground is required for all installations, see Grounding (Earthing). Where the module is connected to analog extensions in another building, an IP Office Phone Barrier Box V2 (101V) is required at both ends, see Lightning Protection/Out-of-Building Connections.

Part Codes and Related Equipment

All expansion modules are supplied with a base software level and should be upgraded to match the core software of the control unit in the IP Office system. Expansion modules include an external power supply unit (PSU) and an appropriate interconnect cable. They do not include a locale specific power cord for the external PSU or any phone extension cables.




SAP Code

IP400 Phone V2

16 Ports



30 Ports


IEC60320 C13 Power Cord






United Kingdom





IP400 Rack Mounting Kit





Performance figures, data and operation quoted in this document are typical and must be specifically confirmed in writing by Avaya before they become applicable to any particular order or contract. The company reserves the right to make alterations or amendments at its own discretion. The publication of information in this document does not imply freedom from patent or any other protective rights of Avaya or others. All trademarks identified by ™, ® or © are registered trademarks or trademarks respectively are the property of their respective owners.

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© 2023 AVAYA
Issue 39.b.-
Tuesday, January 24, 2023