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one-X Portal for IP Office Admin

The portal includes a component that acts as its instant messaging/presence server. The IM/presence server can be separately configured. See Instant Messaging/Presence.


To configure the IM/Presence server:

1.Click Configuration and select IM/Presence Server.

2.Select the required server settings:

Server to Server Federation
If selected, the portal's presence server is able to exchange presence information with other presence servers.

Disconnect on Idle
If selected, server to server connections are disconnected if idle for the Idle timeout period.

Anyone can connect
Allow anyone to connect to IM/presence services.

Port number
This is fixed as 5269.

Idle timeout
This is the timeout in seconds used for Disconnect on Idle if selected.

MyBuddy user name
This field is fixed as mybuddy. The value my be needed when integrating presence details with other IM/presence services.

XMPP Domain Name
This sets the DNS domain name used for IM/presence functions:

The XMPP domain name should be a domain name that the DNS can resolve. You can set the XMPP domain name at any point in time. The domain name must be reachable from the internet if you wish to use presence outside of your LAN.

Avaya recommends that you use a split DNS so that the server name outside of your LAN is resolved into the public IP address of the NAT or firewall whilst inside your network it is resolved into the private IP address of the server on the LAN.

If you cannot set a resolvable DNS domain name, you can use the IP address of the one-X Portal for IP Office server for internal only IM/presence. In this case the one-X Portal for IP Office cannot federate with remote servers.

You must use the server's Web Control menus to configure their network settings so that the auto-configuration email link uses the FQDN instead of the IP address of the server. In Web Control, navigate to Settings > System > Host Name to change the network settings. If you change the domain name any other way, the email links might not work properly.

Days to archive IMs
This field sets how long the server should retain messages in the IM archive before deleting those messages. The default setting is 182 days (6 months). If necessary, you can disable IM archiving using the XMPP admin console. The IM/Presence server must be available (see IM/Presence Server Status) to change this setting.  

3.Click Save.



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© 2023 Avaya LLC
Issue 18.b.-
Wednesday, May 24, 2023