You can add a contact in the System directory to your Personal directory. The copy remains linked to the System directory, you cannot edit it but changes in the System directory is updated in your Personal directory.
•To add a copy of a system contact that you can then edit and add other contact details such as additional numbers and email addresses, use the standard method of adding a personal directory contact. If the Work Phone number matches a system user's extension number, the personal contact shows the user's status.
To add a contact from the system directory:
1.In the 
Directory gadget on the Main tab, select the System directory tab.
2.Locate the contact that you want to add to Personal directory. Hover the cursor over the contact and click on the 
add icon.
3.You cannot edit the contact details but you can select the personal contact groups to which you want to add the system contact.
4.Click Add to add the contact in the hunt group that you selected.