Using click to dial

You can make a call using the phone number in the email using Click to dial feature.

Prerequisite:

•Ensure that you are logged in to Avaya IP Office Plug-in.

•The phone number is in the format that the system can process. For more information see, Phone number formats.

To make a call:

1.In the email, right-click the phone number that the system has marked as smart tag. For more information see, Smart Tags

2.Select Additional Actions.

3.Click Call.