Dialing Rules

You can configure dialing rules to adjust the number actually dialed when you make a call using the one-X Call Assistant. These rules help ensure that the number dialed is a suitable for an outgoing call from your telephone system. For example, adding an external dialing prefix if expected by the telephone system.

•If using dialing rules you are not able to configure all the rules required, contact your system administrator. For example, if you want to configure multiple area/city codes. Your system administrator can make additional changes to how the IP Office system processes telephone numbers it receives from the one-X Call Assistant.

To set your dialing rules:

1.In the notification area, right-click the icon and select Settings.

2.Select Dialing Rules.

3.In the Dialing Rules dialog box, select which dialing rules you want applied:

Field	Description
None	Do not apply any dialing rules.
Use System Dialing rules (TAPI)	Apply the Windows PC's dialing rules. Those are set through the Phone and Modem options in the Windows control panel.
Use Custom Dialing rules	Apply the dialing rules that you set below.

4.If you selected Use Custom Dialing rules, set the rules:

Field	Description
Number to dial access an outside line	The prefix that should be added to outgoing external calls.
Your country code	The country code of your country.
Your area/city code	The area code or city code that is local to you.
PBX main prefix	The main prefix of the PBX of the telephone server.
Number to dial for long distance calls	The digits that indicate that the number being dialed is a long distance call.
Number to dial for international calls	The digits that indicate the number being dialed is an international telephone number.
Length of internal extensions	The number of digits for internal extensions.
Length of national phone numbers (including area/city code)	The number of digits, including area or city code, for a call national calls. For multiple entries use a comma to separate each entry.
Remove area/city code when making a local call	If selected, the system removes the area/city code when you make a local call. This field is only available if you have set an area/city code.

5.Click OK.