Using Voicemail

Changing Your Access Code

You can set an access code for your mailbox. If you set an access code, it will be requested whenever you access the mailbox to collect messages. When changing your access code:

Enter at least four digits. If you enter less than four digits you will be prompted to enter a longer code.
Do not set an obvious code, for example:
Do not match your extension number.
Do not use a sequence of digits, for example 1234.
Do not use the same repeated digit, for example 1111.
If you forget your access code, your system administrator can clear it.



To change your access code

1.Login to your mailbox.
2.Press *04 to change your access code.
3.Enter your current access code and press #. If you have no current access code just press #.
4.Enter your new access code followed by #. The access code must be between 4 and 15 digits in length.
5.Re-enter your new access code followed by #.The access code will now be changed.
The system will prompt you if the codes do not match or is not acceptable. It will also confirm the change of access code if successful.


To remove your access code

1.Log in to your mailbox.
2.Press *04 to change your access code.
3.Enter your current access code and press #.
4.When you are asked to enter your new access code, press #.
5.When you are asked to re-enter your access code, press #. Your access code will have been removed.



© 2011 Avaya LLC
- Issue 3.a.-
14:26, 21 February 2011

Performance figures, data and operation quoted in this document are typical and must be specifically confirmed in writing by Avaya before they become applicable to any particular order or contract. The company reserves the right to make alterations or amendments at its own discretion. The publication of information in this document does not imply freedom from patent or any other protective rights of Avaya or others.

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Last Modified: 03/04/2010