This method manually configures the phone parameters with static values for IP address, IP netmask, IP gateway and file provisioning server.

This method applies to:

1200 Series phones being redeployed from another SIP system.


1.Connect the phone to the LAN port. If the LAN port supports Power over Ethernet (PoE) the phone will start up immediately. Otherwise connect a separate power supply.

The phone should display F/W Version: 04.xx.xx.xx. if it already has SIP firmware.

If the phone firmware looks like 06XXC7M or higher, use Method 3. If an earlier version than C7M is displayed, refer to the recovery process.

If the terminal displays manual configuration, use Method 4).

2.Perform a factory reset of the phone. Once the phone has rebooted, follow the steps below.

a.Select Service key (English labeled set) or globe icon (icon labeled set).

b.Select Device Settings. Enter the default password: 26567*738 (color*set).

c.The soft keys display Apply    Auto       --    Cancel. Press Auto.

d.Right navigate until you see: DHCP Enable.

e.If selected, deselect the check box by pressing the Man soft key.

f.Navigate down to item 9 Provision Server.

g.If selected, deselect the check box by pressing the Man soft key.

h.Press the Cfg soft key.

i.Scroll down through the options until you see DHCP? [0=N  1=Y].

j.Enter 0 to disable DHCP and press the down arrow.

k.Populate: Set IP address, IP netMask and IP gateway values as appropriate to your network (e.g. Set IP =, Netmask =, Gateway=

l.Navigate down to Prov:. Enter the IP Address of the IP Office system, for example Press OK.

m.Navigate down to Protocol. Check that the protocol is set to TFTP.

n.Press Apply.

3.The phone reboots and shows the SIP firmware name 04.xx.xx.xx. A set of files get downloaded by the phone.

a.When the User Login prompt screen shows up and the SIP domain on the screen matches the server's IP address, the upgrade process is complete. If the SIP domain shows then there was a problem with the value of the option 66 parameter provided by the DHCP server.

b.The SIP phone is ready to login a SIP user.

i.The phone displays ID:. Enter the extension number that the phone should use. You can use the right and left cursor keys to move the digit entry cursor. Use the up cursor to delete the previous digit.

ii.Press Login.

iii.The phone displays Password:.

iv.If logging in to a pre-configured user/extension, match the Login Code set for that user.

v.If using the system's Auto-Create Extn/User function, enter 0000.

vi.Press Next twice.

c.The SIP user should now be logged in. If not, then verify the licenses and the user configuration.