Please enable JavaScript to view this site.

Using one-X Portal

> Conversation History

Adding a Caller to Your Directory

Scroll Prev Up Next More

You can add the details of a caller shown in your call log to your Personal directory.

To add a caller to your personal directory:

1.Locate the call in the call log.

2.Click the add pa_add_to_contact icon.

3.The system displays the Add New Contact window with the details of the contact the call log.

a.Type the details of the contact in the Add New Contact window.

If the Work phone setting matches the extension number of a telephone system user, the directory contact displays the user status of the user. This applies even if another number is currently selected as the Primary phone.

You can use the Group list to select which of your personal contacts tabs the contact should appear on.

You can add the gmail address and the Office Communications Server (OCS) address of the contact. After you add the addresses you can start an email or initiate a chat from the one-X Portal directory.

b.When finished, click Save.



Performance figures, data and operation quoted in this document are typical and must be specifically confirmed in writing by Avaya before they become applicable to any particular order or contract. The company reserves the right to make alterations or amendments at its own discretion. The publication of information in this document does not imply freedom from patent or any other protective rights of Avaya or others. All trademarks identified by ™, ® or © are registered trademarks or trademarks respectively are the property of their respective owners.

Use of this site indicates acceptance of its cookies and analytics, and acceptance of the Avaya privacy policy.

© 2023 AVAYA
Issue 18.a.-
Wednesday, January 4, 2023