Overview

Feature Codes

The following feature codes can be dialed from most phones after pressing Feature. Most of these features can also be assigned to programmable buttons.

Feature

DS Phones/
ETR Phones

BST Phones

Description

Do Not Disturb

01

85

This function allows the user to set the extension's do not disturb on or off.

Do Not Disturb Cancel

01

#85

Recall

03

71

This function allows the user to send a recall or hook flash signal.

Save Number Redial

04

67

This function allows the user to save the number dialed during a call and to redial that number when idle. This can be used when the number dialed does not answer.

Last Number Redial

05

5

This function allows the user to redial the last external number dialed.

Conference Drop

06

934

This function allows the user to drop a call from a conference.

Privacy

07

83

This function allows the user to turn privacy on or off. When on, other extensions are not able to bridge into the user's calls.

Call Forward

11

4

This function allows the user to redirect all their calls to another number. Extensions with Remote Call Forwarding enabled can also forward calls externally by specifying a personal speed dial as the destination.

Call Forward Cancel

11

#4

Account Code Entry

12

900

This function allows the user to enter an account code prior to making a call or during a call.

Voice Mailbox Transfer

14

986

This function allows the user to transfer their current call to an extension's mailbox. After pressing the button, the current call is put on hold and the user can then enter the target extension number to indicate the mailbox required.

VMS Cover

15

984

This function allows the user to switch use of voicemail coverage for their extension on or off.

Caller ID Name Display

16

933

This function allows the user to swap the display of caller ID name and number information on their extension.

Caller ID Inspect

17

811

This function allows the user to see the caller ID of a call on another line without interrupting the current call to which they are connected.

Call Coverage

20

932

This function allows the user to switch call coverage for their extension on or off. The button settings include the extension number of the extension providing coverage. When on, calls to the user that ring unanswered for the user's number of coverage rings then also start ringing at the call coverage extensions.

Station Lock

21

936

This function allows the user to lock their extension from being used to make calls. After they press the button, they are prompted to enter a four digit code after which the extension is locked. If the extension is already locked, pressing the button prompts for reentry of the four digit code to unlock the extension.

Station Unlock

22

937

This function can only be used by the first two extensions in the system. This function allows the user to unlock any extension without needing to know the code that was used to lock that extension. When the button is pressed, the user is prompted to enter the number of the locked extension.

Caller ID Log

23

812

This function allows the user to view the phone system's call log of all caller IDs of calls received by the system. To use the button the user must be one of the three extensions configured for call ID logging.

Hot Dial

26

935

This function allows the user to dial a number without first going off hook or pressing the SPEAKER button. Automatic line selection is used to select a line.

Absent Message

28

931

This function allows the user to set or clear an absent message for display on their phone. When set, the absent message is also displayed on other extensions when they call the user.

Contact Closure 1

41

9*41

This function allows the user to operate the system's contact closure 1 connection. The user must be a member of the contact closure group.

Contact Closure 2

42

9*42

This function allows the user to operate the system's contact closure 2 connection. The user must be a member of the contact closure group.

System Release

590

9*80

Displays the core software level that the system is running.

System IP Address

591

9*81

Displays the IP address of the systems LAN port.

SD Card Serial Number

592

9*82

Displays the feature key number of the System SD card. This is the number used for validation of licenses entered into the system configuration.

System Speed Dial

600 to 699

0, 600 to 699

Dial the selected system speed dial number.

Personal Speed Dial

80 to 99

*4, 80 to 99

Dial the selected personal speed dial number.

DND Exception Numbers

700 to 719

0, 700 to 719

Set a DND exception number.

 

© 2011 AVAYA
- Issue 3.b.-
11:29, 22 March 2011
(feature_codes.htm)

Performance figures, data and operation quoted in this document are typical and must be specifically confirmed in writing by Avaya before they become applicable to any particular order or contract. The company reserves the right to make alterations or amendments at its own discretion. The publication of information in this document does not imply freedom from patent or any other protective rights of Avaya or others.

All trademarks identified by (R) or TM are registered trademarks or trademarks respectively of Avaya Inc. All other trademarks are the property of their respective owners.

Last Modified: 22/03/2011