The settings below are shown for a Telephony (CSTA) provider. These should only be changed if you are experienced with the installation and operation of one-X Portal for IP Office.

To add a new CSTA provider, click on Add. The provider settings are displayed. Note that adding a new CSTA provider also automatically adds a new DMSL provider to the same address. Adding a new provider would only be necessary in a network not using centralized configuration.

To edit an existing CSTA provider, click on the edit icon next to the existing entry. The provider settings are displayed.

CSTA Provider Settings

Any changes to provider settings requires you to restart the portal service.

•IP Address
The IP address of the IP Office system.

•User Name
The name of the TCPA service user configured in the security settings of the IP Office system. The default user is EnhTcpaService.

•Password
The password set for the TCPA service user.

oWarning: Placing the cursor focus on the password field removes the existing password.