Please enable JavaScript to view this site.

Using one-X Portal

You can minimize any of the gadgets shown on the Main tab by selecting the icon minimize icon in the top right of the gadget. While minimized, the gadget is reduced in size to just its title bar and an icon in the toolbar at the bottom of the one-X Portal.

Minimized Gadget Icons


Calls Gadget
Note that if you receive a new call while you have the calls gadget minimized it will be automatically restored in order to display the caller details.


Messages Gadget
This icon also shows the number of unread messages in your mailbox.


Conversation History Gadget
This icon also shows the number of missed calls in your call log.


Directory Gadget
This icon displays directories of names and associated telephone numbers.

icon world clock

World Clock Gadget
This gadget shows the current time in various selected time zones.

agent gadget icon

Queues and Agent Control Gadget
This gadget is used to monitor hunt group queues of calls waiting to be answered.


Scheduler Gadget
This gadget shows you the scheduled conferences to which you have been invited and allows you to schedule new conferences.

To minimize a gadget:

1.To minimize a gadget, click on the icon minimize icon in the top right of the gadget. To minimize a gadget that is maximized you should first restore it by clicking the restore icon.

To restore a gadget:

1.To restore a gadget, either click on its icon in the toolbar at the bottom of the screen or click the restore icon it the gadgets title bar.


Performance figures, data and operation quoted in this document are typical and must be specifically confirmed in writing by Avaya before they become applicable to any particular order or contract. The company reserves the right to make alterations or amendments at its own discretion. The publication of information in this document does not imply freedom from patent or any other protective rights of Avaya or others. All trademarks identified by ™, ® or © are registered trademarks or trademarks respectively are the property of their respective owners.

Use of this site indicates acceptance of its cookies and analytics, and acceptance of the Avaya privacy policy.

© 2023 AVAYA
Issue 18.a.-
Wednesday, January 4, 2023