| 6333 |
Removal of Inactive Companies from Avaya Spaces |
Product Support Notice |
11/05/2024 |
| 6332 |
Gigaspaces License in Avaya Aura Contact Center/Avaya Contact Center Select |
Product Support Notice |
11/05/2024 |
| 6331 |
EOS of Avaya Spaces Web Client and APIs |
Product Support Notice |
11/04/2024 |
| 6237 |
IP Office 12.0 SD CARD - PLDS Host ID Label Error |
Product Support Notice |
10/26/2024 |
| 2629 |
Installed PKCS12 identity certificate may be removed after an upgrade of J100 SIP firmware |
Product Support Notice |
09/06/2024 |
| 6318 |
IP Office Subscription K8s Maintenance Window Update Sept-2024 |
Product Support Notice |
08/19/2024 |
| 6317 |
IP Office Media Manager upgrades from 11.1.3.x to 12.0 |
Product Support Notice |
08/05/2024 |
| 6301 |
IP Office 12.0.0.0 Build 55 is being replaced with IP Office 12.0.0.0 Build 56 |
Product Support Notice |
06/24/2024 |
| 6300 |
Device version 12.0 is not available for Avaya IP Office in System Manager 10.2. |
Product Support Notice |
06/19/2024 |
| 6294 |
Standalone IP Office Customer Operations Manager (COM) is not supported beyond IP Office 11.0.4.8 |
Product Support Notice |
06/07/2024 |
| 6291 |
IP Office Subscription K8s Maintenance Window Update May-2024 |
Product Support Notice |
05/30/2024 |
| 6269 |
Daylight Saving Time (DST) has not automatically updated for Spring 2024 (Issue 3) |
Product Support Notice |
03/22/2024 |
| 6270 |
Avaya Calling for MS Teams does not work with new MS Teams App after 31st March 2024 |
Product Support Notice |
03/22/2024 |
| 20628 |
Issue upgrading Avaya J100 Series phones to SIP R4.1.1.0 or R4.1.2.x |
Product Support Notice |
02/26/2024 |
| 20626 |
J189 unable to upgrade with custom J100Supgrade.txt |
Product Support Notice |
02/07/2024 |
| 6256 |
IP Office Subscription K8s Maintenance Window |
Product Support Notice |
01/29/2024 |
| 6224 |
IP Office - Apache ActiveMQ vulnerability |
Product Support Notice |
11/22/2023 |
| 6221 |
Replacing the small appliance server for Avaya Session Border Controller - Dell 3240 to VEP1425 |
Product Support Notice |
11/09/2023 |
| 27106 |
Avaya Solutions Platform 100 Series Dell R640 Avaya Certified BIOS/Firmware Update, Version 12.0 |
Product Support Notice |
10/25/2023 |
| 27105 |
Avaya Solutions Platform 100 Series Dell R640 Avaya Certified BIOS/Firmware Update V11.0 - Issue 2 |
Product Support Notice |
10/25/2023 |
| 6220 |
Upcoming Release of Avaya Workplace 3.35 |
Product Support Notice |
10/23/2023 |
| 6218 |
GKE credential rotation outage for Avaya IX Workplace IP Office containers |
Product Support Notice |
10/10/2023 |
| 6211 |
IP Office Media Manager failed upgrades from 11.0.4.x to 11.1.x |
Product Support Notice |
09/13/2023 |
| 6190 |
IP Office IP500 V2A - High-pitched audible noise from the power supply (Issue 3) |
Product Support Notice |
08/14/2023 |
| 20606 |
H.323 Support for 9600 and J100 Series Endpoints |
Product Support Notice |
07/12/2023 |
| 6201 |
During deployment of Avaya IP Office OVA on VMWare vCenter, a warning may appear indicating publisher certificate is invalid/untrusted. |
Product Support Notice |
06/30/2023 |
| 6198 |
IP Office Release 11.1.3.0 Server Edition (Cent OS 7 based software) |
Product Support Notice |
06/16/2023 |
| 6197 |
No Automatic IP Office Users syncing in the Avaya Spaces (For new users/modified users) |
Product Support Notice |
05/31/2023 |
| 6196 |
Avaya IP Office SoftConsole fails to connect Avaya Spaces server for Instant Messaging functionality |
Product Support Notice |
05/26/2023 |
| 6180 |
Avaya IP Office OVA Certificate Expiry |
Product Support Notice |
03/06/2023 |
| 6177 |
Avaya Workplace client fails to log in to Avaya Cloud in IP Office containers deployments |
Product Support Notice |
03/02/2023 |
| 6113 |
Avaya Workplace client fails to log in to Avaya Cloud in IP Office IP500 V2 deployments (Issue 4) |
Product Support Notice |
02/22/2023 |
| 27103 |
Avaya Solutions Platform 100 Series Dell R640 Avaya Certified BIOS/Firmware Update V10.2 |
Product Support Notice |
01/16/2023 |
| 6164 |
Crash Issue Observed with Avaya Workplace for Android 3.31 Service Pack 1 |
Product Support Notice |
01/11/2023 |
| 6163 |
Workplace for Windows R3.30 and 3.31 may unexpectedly decline incoming calls |
Product Support Notice |
01/11/2023 |
| 6114 |
End of Sale/Support for AACC and ACCS Releases |
Product Support Notice |
01/05/2023 |
| 6157 |
IP Office Subscription Servers Maintenance Update Jan-2023 |
Product Support Notice |
12/22/2022 |
| 6129 |
ASP DELL R640 Updated RAID configuration to support PERC H750 RAID Controller |
Product Support Notice |
11/08/2022 |
| 6112 |
Avaya Communicator for Web Chrome EOS & EOMS |
Product Support Notice |
08/24/2022 |
| 6106 |
Avaya Public Cloud Accounts IP Address Whitelist Update |
Product Support Notice |
08/25/2022 |
| 6062 |
Temporary Supply Issues for Unified Communications Module v2 (UCMv2) |
Product Support Notice |
06/07/2022 |
| 6060 |
Hotfix-1 for SBCE release 10.1.0.0-32-21432 (MS Teams CIDR) |
Product Support Notice |
06/03/2022 |
| 6045 |
Deutsche Telekom introducing DTAG SIP Header (Issue 3) |
Product Support Notice |
05/25/2022 |
| 27102 |
Avaya Solutions Platform 100 Series Dell R640 Avaya Certified BIOS/Firmware Update |
Product Support Notice |
04/12/2022 |
| 27098 |
Avaya Solutions Platform 100 Series Dell R640 Avaya Certified BIOS/Firmware Update |
Product Support Notice |
04/12/2022 |
| 20566 |
Integration Issues Avaya Communicator for Web (ACW) with Salesforce |
Product Support Notice |
04/11/2022 |
| 6033 |
IP Office Server Edition physical servers unable to obtain licenses in WebLM or nodal PLDS mode (Issue 3) |
Product Support Notice |
04/22/2022 |
| 6023 |
Resolving FQDNs connection for Microsoft Teams |
Product Support Notice |
03/03/2022 |
| 6013 |
IP Office IP500 V2 and Digital Station 8 (DS8) replacement |
Product Support Notice |
02/11/2022 |
| 5994 |
IP Office Container Telephony Certificate expiry (Issue 2) |
Product Support Notice |
01/17/2022 |
| 5957 |
Operations Support System (OSS) Log4j vulnerabilities (Issue 3) |
Product Support Notice |
01/10/2022 |
| 5946 |
IP Office Log4j vulnerability (CVE-2021-44228) (Issue 7) |
Product Support Notice |
02/04/2022 |
| 20544 |
J100 SIP Phones stuck in reboot loop when upgrading from 4.0.7.1 or earlier to 4.0.10.0 or later (Issue 2) |
Product Support Notice |
12/15/2021 |
| 5924 |
IP Office R11.1.2.0(11.1 FP2) software is temporarily unavailable for download and upgrade. |
Product Support Notice |
12/13/2021 |
| 5916 |
EU1 subscription Cluster Special Maintenance (Partner Action Required) |
Product Support Notice |
11/02/2021 |
| 5885 |
IP Office Subscription customer license and remote access operation will cease from the 23rd August 2021 |
Product Support Notice |
08/24/2021 |
| 5884 |
IP Office Powered by Container customers prior to 11.0.5.3 Build 70 will cease operation from the 23rd August 2021 |
Product Support Notice |
07/23/2021 |
| 27096 |
Avaya Solutions Platform 100 Series Dell R640 Avaya Certified BIOS/Firmware Update, Version 8.0 |
Product Support Notice |
07/08/2021 |
| 27091 |
Avaya Solutions Platform 100 Series Dell R640 Avaya Certified BIOS/Firmware Update, Version 6.2 |
Product Support Notice |
07/08/2021 |
| 5872 |
IP Office and Voicemail Pro configuration stops working when configuration changes done by Voicemail Pro |
Product Support Notice |
07/01/2021 |
| 5847 |
IP Office Dell R240 - BIOS Firmware Update to version 2.4.1 |
Product Support Notice |
05/17/2021 |
| 5832 |
IP Office Subscription Monthly Maintenance Window Update (Issue 2) |
Product Support Notice |
02/21/2022 |
| 27094 |
Avaya Common Server R3 (Dell R630) and R2 (Dell R620) v19.0 BIOS/FW update. |
Product Support Notice |
03/12/2021 |
| 27093 |
Avaya Common Server R3 (HPE DL360/380 G9) and R2 (DL360p/380p G8) v8.0 update |
Product Support Notice |
03/12/2021 |
| 5806 |
IP Office 11.1.1.0. build 207(IP Office 11.1 FP1) issue when sending post dial DTMF digits over an ISDN trunk |
Product Support Notice |
03/01/2021 |
| 5786 |
IP Office 11.1.0.2.0 build 12 (IP Office 11.1 SP2) issue failing to correctly load the dsaupnV1.bin firmware file following an upgrade to IP Office 11.1 SP2 |
Product Support Notice |
02/08/2021 |
| 5768 |
IP Office Subscription Certificates Changing January 2021 |
Product Support Notice |
01/26/2021 |
| 5725 |
Provisioning of Vantage 3.0 device with IP Office 11.1 SP1 |
Product Support Notice |
11/27/2020 |
| 20508 |
Adobe Flash Player End of Life December 2020 impact for Avaya Messaging (formerly IX Messaging and Officelinx) |
Product Support Notice |
12/10/2020 |
| 5727 |
IP Office system restarts minimum required diagnostic information to allow Avaya to make progress in identifying the root cause |
Product Support Notice |
11/30/2020 |
| 5722 |
IP Office WebRTC clients using Chrome browser version 87 or later will not have media for both audio and video calls. |
Product Support Notice |
11/25/2020 |
| 5699 |
New OSS patch scheduled for October 12 2020 |
Product Support Notice |
10/12/2020 |
| 5678 |
Powered By IP Office Licensing Issues |
Product Support Notice |
09/11/2020 |
| 5610 |
Powered by Avaya IP Office (Containerized) and Apple Push Notification Support |
Product Support Notice |
04/28/2020 |
| 5588 |
Avaya IP Office OVA Certificate Expiry |
Product Support Notice |
03/28/2020 |
| 5627 |
IP Office VoiceMail Pro 11.1.0.0 adversely impacts Avaya Call Recording (Xima) and potentially other External Call Recording Applications stored call records |
Product Support Notice |
07/07/2020 |
| 5608 |
1100 and 1200 Series Phone Transition to SHA-2 Compliant Firmware Signing Certificate |
Product Support Notice |
04/27/2020 |
| 5543 |
Vantage - IPO compatibility versions update |
Product Support Notice |
02/20/2020 |
| 20444 |
Major browsers deprecating Transport Layer Security (TLS) 1.0 and 1.1 in March 2020 |
Product Support Notice |
02/13/2020 |
| 5529 |
IP Office unable to connect to Avaya Cloud services |
Product Support Notice |
01/29/2020 |
| 5511 |
Following an upgrade to IP Office R11.0.4.2.0 build 56 customers have experienced IP Office Core System Resets |
Product Support Notice |
01/15/2020 |
| 27086 |
Common Server R3 Dell R630 v5.1 BIOS/FW update including L1TF Vulnerability mitigation |
Product Support Notice |
10/08/2019 |
| 5520 |
General Availability of Avaya IX Workplace Clients release 3.7.4 for Windows, macOS, and Android |
Product Support Notice |
01/20/2020 |
| 5511 |
Following an upgrade to IP Office R11.0.4.2.0 customers have experienced IP Office Core System Resets |
Product Support Notice |
01/15/2020 |
| 5465 |
Rebranding of Avaya Equinox Clients and Upcoming Release of Avaya IX Workplace Clients |
Product Support Notice |
09/17/2019 |
| 5453 |
Avaya Communicator for Microsoft Lync Release 6.4.1.1 service pack is released |
Product Support Notice |
08/16/2019 |
| 5421 |
Upcoming Release of Avaya Equinox Clients 3.6 for Windows, macOS, iOS and Android |
Product Support Notice |
07/01/2019 |
| 5435 |
New Certificate Requirements for Android Q and iOS 13 Operating Systems |
Product Support Notice |
06/25/2019 |
| 5408 |
Avaya B169 IP DECT with Avaya License not recognized by IP Office |
Product Support Notice |
05/07/2019 |
| 5403 |
IP Office client applications and Azul OpenJDK |
Product Support Notice |
04/26/2019 |
| 5401 |
Avaya Communicator for Web - Internet Explorer support plans |
Product Support Notice |
04/25/2019 |
| 5397 |
Remote Phones does not fail over to Secondary IPO, when Primary IPO server goes down |
Product Support Notice |
04/22/2019 |
| 5393 |
Avaya Equinox client 3.5.5 - connectivity issues with IP Office |
Product Support Notice |
04/17/2019 |
| 5392 |
Dell ACP110 P3 Server IPO Server Edition updated RAID configuration to support Media Manager |
Product Support Notice |
04/16/2019 |
| 5389 |
IP Office & IP Office Contact Center Dell R210/R220/R230 Server vulnerabilities (Spectre/Meltdown/L1TF) |
Product Support Notice |
04/11/2019 |
| 5383 |
Avaya one-X Mobile Preferred for IP Office is not available in Google Play Store |
Product Support Notice |
03/29/2019 |
| 5299 |
IP Office partner subscription for Avaya Equinox client PSNs |
Product Support Notice |
09/27/2018 |
| 5151 |
Handover fails with Ascom Dect firmware 10.0.5 |
Product Support Notice |
05/03/2018 |
| 4414 |
IP Office Contact Center R210 Turnkey Appliance (306626) now shipping with IPOCC R9.1 s/w |
Product Support Notice |
01/28/2015 |
| 4381 |
Customer Contact Reporter (CCR) will no longer be offered with IP Office R9.1 |
Product Support Notice |
12/03/2014 |
| 4380 |
IP Office Advanced Edition no longer offered with Introduction of IP Office R9.1 |
Product Support Notice |
12/03/2014 |
| 4257 |
UCM 7.03q SSD software load |
Product Support Notice |
08/07/2014 |
| 20344 |
Attempting to access voicemail on IP Office via a 9500 Series digital phone using speakerphone might fail. |
Product Correction Notice |
03/27/2018 |
| 5176 |
one-X Mobile Preferred Disconnection Issues on Samsung Devices |
Product Correction Notice |
04/20/2018 |
| 5139 |
IP Office & IP Office Contact Center Dell R230 Server vulnerability and System hang Memory Initialization Error - BIOS Firmware Update |
Product Correction Notice |
03/12/2018 |
| 2035 |
Updated: 700476005 - IP OFFICE 500 VERSION 2 CONTROL UNIT - PCS versions 18 through 21 only |
Product Correction Notice |
11/27/2017 |
| 5071 |
Updated IP Office Digital Station Modules DS16B2/DS30B2 - minimum software: 10.1; 9.1 SP12; 10.0 SP5 |
Product Support Notice |
09/20/2017 |
| 20286 |
Digital Phone Support for GSPPOE Power Supplies |
Product Support Notice |
09/11/2017 |
| 2037 |
1408 and 1416 Digital phone LCDs may show residual characters |
Product Correction Notice |
08/31/2017 |
| 5063 |
IP Office Dell R230 XL Server (390081) - HD Write Cache needs to be enabled |
Product Support Notice |
08/24/2017 |
| 5021 |
Remote unauthorized file access on Avaya IP Office |
Product Support Notice |
06/19/2017 |
| 5042 |
IP500 V2 Systems with Self-Signed Certificates Display a Warning About Certificate Expiry |
Product Support Notice |
11/07/2017 |
| 20280 |
Coaching Intrusion and Whisper Paging features should not be used with digital endpoints |
Product Support Notice |
01/25/2017 |
| 5022 |
IP Office UC Module upgrade from 9.0 to 10.0 shows a temporary Failure Service Alarm |
Product Support Notice |
06/21/2017 |
| 4985 |
Restoring PLDS Licenses on Avaya IP Office |
Product Support Notice |
04/25/2017 |
| 27041 |
HP DL360 G9 Critical Firmware Update |
Product Support Notice |
10/31/2016 |
| 4760 |
Audio Clicking on IP Office IP500v2 with ATM analog trunk modules |
Product Support Notice |
07/05/2016 |
| 4678 |
Avaya Contact Center Select (ACCS) 6.4 with IP Office 9.1 Service Pack 5 |
Product Support Notice |
01/29/2016 |
| 4575 |
In IP Office Branch deployments where IP Office is connected to two Session Managers, users configured as ATA Users could experience sporadic call failures |
Product Support Notice |
09/14/2015 |
| 4369 |
Power supply FRU for IPO Expansion Modules |
Product Support Notice |
11/24/2014 |
| 4135 |
IP Office Release 8.1 does not recognize Digital Station Module 'B' versions |
Product Support Notice |
02/18/2014 |
| 4105 |
IP Office Unified Communications Module (UCM) goes into 'write protect' mode and Preferred Voice mail shuts down |
Product Support Notice |
12/16/2013 |
| 3780 |
IP Office 8.1 and 9.0 Interoperability Compatibility with the Radvision Scopia 8.2 FP1 |
Product Support Notice |
10/25/2012 |
| 3520 |
Software upgrades/downgrades, settings file downloads and backup/restore of user configurations do not occur when IP Office or B5800 is used as the HTTP server |
Product Support Notice |
11/24/2011 |
| 3215 |
IP Office: Release 6.0 IP500 V2 entitlement counter |
Product Support Notice |
03/07/2011 |
| 1197 |
IP Office and the new 2007 Daylight Saving Time in USA and Canada |
Product Support Notice |
02/19/2007 |
| 1145 |
Daylight Saving Time schedule change in U.S. and Canada |
Product Support Notice |
01/19/2007 |
| 646 |
No talkpath on IP Office Gateway calls every three days |
Product Support Notice |
02/02/2006 |
| 442 |
Avaya IP Office DECT Integration, Avaya Compact DECT 500 (Infineon) and Avaya DECT Control Unit (DCU) 1500 |
Product Support Notice |
08/03/2005 |